Global Capability Centre

GCC consulting services are becoming the backbone for many kinds of businesses, supporting core, non-core, and strategic functions. Primarily, GCC is built to handle Tech Development and AI, Finance and Accounts, AR, AP, IT, HR, Admin, Legal, Sales, and Marketing functions. A GCC may adopt an operating model based on their size, objectives, phase, and expected benefits.

To maintain full control and responsibility over the operations of your GCC, you may consider establishing a captive unit, also known as a Wholly Owned Subsidiary or Greenfield model. This model suits to medium to large organizations having teams and funds to support such setup.

Pros: 

• Complete control, from Board and management decisions to ground-level operations, with total visibility. 
• No partner related chaos or challenges.
• Teams are more aligned with goals from day one so productivity and efficiency can be enhanced.

Cons:

• Heavy investment for infrastructure, consulting fee etc.
• Lot of efforts required from the team due to travel, selection etc.
• Creates labour and tax compliance responsibility from day one.

To start operations quickly and without extensive effort due to time and location constraints, a BOT model is preferred. In this approach, a partner will build operations from scratch under your technical and operational guidance, and it suits small to mid size organizations.

Pros:

• Start from scratch requires low investment.
• Quick operational execution leads to immediate cost benefits.
• Still gives you technical and operational edge as project is under your guidance.
• Lower failure risk as partner will put local expertise for success.
• Best option if you have no/low bandwidth to setup operations in other country.

Cons:

• Undefined terms or unclear path can lead to operational chaos / legal issues so make clear exit plan or limit the involvement of the partner.
• If no due care given, talent and productivity issues may rise.
• Initially, may have lower control on support functions.

You may choose any operating model for your GCC based on your objectives, whether you want to start quickly or maintain full control of operations with complete responsibility. However, the selection of a partner or service provider must be completed with due care to avoid failures, as it requires deep planning, significant efforts, and substantial investments. 

Our GCC consulting services offer expertise in setting up your GCC, including incorporating the entity, appointing a local director, opening a bank account, selecting an office location, hiring and building teams, and ensuring tax (GST, Income tax, With-holding tax, Transfer Pricing) compliance alongside accounting and finance operations. Additionally, we can assist with Tech Development and AI to enhance your operations.